Customer Service/Business

1. A Silk Flower to Save Pens — 2007-08-13
   Have you been to a bank and seen the work they do to keep pens from walking away. Banks try every thing to make pens available for their customer. Try a silk flower. The reason that ... »
   
    
2. How to Lose Customers — 2007-08-13
   Have you found that you have just too many customers? Are you looking for a way to get rid of some of those pesky customers who seem to keep coming back and taking up all of your time? ... »
   
    
3. Facts You Should Know BEFORE Considering Credit Counseling — 2007-08-07
   There is one topic which every time I write about it seems to generate some hate mail while at the same time spawning a flurry of wonderful praise from consumers. Of course, the hate mail ... »
   
    
4. Customer Loyalty – The Key to Business Success — 2007-08-01
   Talk to many business people about how they approach customer service and the majority of them will say that they are aiming to have ‘satisfied’ customers. No! What we all should be ... »
   
    
5. The Spirit of Service — 2007-07-26
   At one time or another, we have all encountered an employee who would clearly rather be anywhere than at the store serving customers. It's unfortunate because there are few professions ... »
   
    
6. Quit Being a Salesperson — 2007-07-26
   Many sales are lost because of "sales." To be successful in this profession requires listening to the customer. Unfortunately as salespeople, we often hear so many different things that we ... »
   
    
7. Jonathan Tisch Talks About Delivering Exeptional Customer Experiences — 2007-07-25
   Recently, I had the opportunity to interview Jonathan Tisch, CEO of Lowe's Hotels and author of "Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience." Published ... »
   
    
8. A Simple Apology Can Spare You a Lawsuit — 2007-07-24
   Customer retention involves more than delivering great service, it impacts the bottom line. According to an article in MedServ Medical News,a new coalition of patients, attorneys, doctors ... »
   
    
9. New York Accounting Firm lets you relax — 2007-07-24
   Running a successful business is not at all an easy task and it is a known fact that running a successful business takes in a lot of effort and a lot of expertise. At the same time, ... »
   
    
10. Small Business Bookkeeping: one strategy that needs to be followed — 2007-07-24
    It is a known fact that running a successful business requires a lot of planning and strategizing. Managing a successful business is not a child’s play and requires a lot of expertise in ... »
    
     
11. Retail accounting helps your retail store flourish — 2007-07-23
    Any time you walk into your favorite store, be it for weekly groceries or maybe for a shopping spree, you notice a sea of humanity floating in and out of the shop. This often causes one to ... »
    
     
12. A splash in a Blue World pool can be a complete stress buster — 2007-07-20
    We have often tried and tested the method of taking a warm bath right before going to sleep after a hectic day and the resultant deep sleep is a proof of the soothing effect that the water ... »
    
     
13. Dry ice blasting? What's that? — 2007-07-19
    Dry ice blasting is: - the use of solid CO2 (carbon dioxide) pellets accelerated by compressed air to clean or strip industrial equipment, machinery, facilities etc. of unwanted ... »
    
     
14. Satisfaction Surveys Mask Customers' Reasons for Defecting — 2007-07-09
    I see it all the time -- companies using the terms "customer experience" and "customer satisfaction" as if they are synonymous. They're not. The former is based on emotion that is derived ... »
    
     
15. Sunglasses — 2007-07-04
    As many individuals find direct sunlight too bright and uncomfortable on the eyes, sunglasses are a wonderful visual aid to prevent blinding light from reaching the eyes. Sunglasses work ... »
    
     
16. Einstein on Customer Service: E2=MC2 — 2007-06-26
    You don't have to be Einstein to realize that, relatively speaking, you must manage your customer expectations for optimal success. Your customers are expecting. Is there a pregnant pause ... »
    
     
17. Bookkeeping NYC helps you reduce your operating cost — 2007-06-25
    Imagine the benefits of having a virtual back office taking care of all your bookkeeping and accounting right from set-up, maintenance, support and consultancy. Bookkeeping NYC can do just ... »
    
     
18. New York Accounting Firm helps to solve all the financial issues — 2007-06-22
    Each business, however big or small it is, is known by the name, the quality of the product or the service and the profits or the losses that the firm or the business goes through. The ... »
    
     
19. Put Your Angry Customer at Ease — 2007-06-18
    Having to deal with angry and upset customers is by far one of the worst responsibilities we must face on a day to day basis in the world of sales and business. However, this ... »
    
     
20. India Outsourcing Accounting helps to speed up your business — 2007-06-18
    A business is known by the profit it makes and accounting helps it to keep a proper track of each transaction. Now as the business grows and expands the accounting tasks becomes not only ... »