You have to give your customer what they want. If not you probably won’t sell anything. You have to be totally focused in on them and what they need. Even thought you may not think your customer will notice, they will. Don’t you respect people who put you first? You have to make sure your clients know your only care is to give them what they need and want. It is only after you have found out and given them what they need you can make recommendations. They will trust your recommendations because they will trust that you are looking out for their best interest. Listen to what your customer is telling you and ask prodding questions to get them to tell you more. This way you can figure out fully what they are looking for. You will have to ask them why what they want is important to them. You may have to ask fifteen twenty times: “So why do you need that in a product?” Don’t give up; this is the only way to get to the core of what they need to get out of your product. If your client needs one thing you have to stick to that one thing. If you start to go off topic of what they are telling you, you can lose interest from your consumer. You can also lose respect. The client may feel you are not listening to them and don’t care about their needs. You have to earn their trust and respect. Customers are aware that there are many places to get a product but you want them to buy it from you, right? Wouldn’t you rather buy something from a salesperson that puts you first? Of course you would, who wouldn’t? So be a professional and give your customer what they need! They will appreciate you, buy from you, and send their friends to buy from you. Go Get ‘Em!
Richard Cannon, The TeleSales Recruiter started selling candy in school when he was 8 years old.
He’s been selling ever since. In his 30’s he was looking for a sales job he could do from home that was in line with his purpose.
He looked and looked and couldn’t find the right one. He swore some day he would make it easier for people to find great sales jobs they can do from home.
He built a crew of work from home people, but couldn’t help everyone because they were not all passionate about what he was selling.
So now, he assist’s salespeople in figuring out what their purpose is. Then he finds them an opportunity that is in line with that purpose.
Now they make more money selling something they love. For more information, visit Cannon’s site at http://www.telesalesrecruiter.com