Today`s consumers are online. Businesses need to use the Internet to better understand their customer needs and to build stronger relationships with customers, need to provide much more interactive and assertive services to their customers, making their businesses more accessible and their web sites more human. Skymol Communicator enables this all. Skymol Communicator is a new multi-media web-hosted (on-demand) sales and customer service and live help system using Voice, Video, Chat and their simultaneous combinations communication forms through a web site. This new solution establishes a powerful communications interface inside a web page, creating a live real-time multi-media connection between an agent and a web site visitor. It is easy to use with no software downloads or user setups, or without setting any hardware equipments (except webcams and headsets). Personal Selling on the Internet It lets business representatives talk live in voice, voice & video, and chat of course with their customers and web site visitors from anywhere in the world so they can build a personal relationship with them with no phone costs. Using Skymol Communicator, they can increase sales, reduce operating costs as well as enhance the overall online experience of their customers. Key features of Skymol Communicator such as real time voice and video, and text chat communication, push page, file transfer, call and chat transfer, audio and video messages (commercials) while on hold, usage statistics and reports, offline voice and video messages, easy-to-use executive interface, etc. help agents so that they can help find the right product for their customers and sell them. Skymol Corp. is a leading provider of on-demand eCommerce, help and customer services using voice, video and text chat communication, thereby helping e-business leaders to increase sales, reduce operating and marketing costs, and provide a higher level of service to their customers and web site visitors. Skymol operates from Hungary, Europe and runs an extensive Technology Development Center there. Its Asian division is based in Seoul, South Korea. Learn more and visit us at http://www.skymolcorp.com
Source: http://www.ArticlePros.com/author.php?Thomas Morocz
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