Your Website is your front use it carefully

<h1>Your Website is your front use it carefully</h1>

<p align=right>by Neil Parnham</p>

<div align=justify>Your Website is your front use it carefully A customer walks into the store, browses through products and shelves, picks up items, inspects, considers the prices, chooses a product and takes it to the cash register to pay. Now if you want to sell your products online, then your site must be enabled for e-commerce, where you must have the following features: • You need to provide plenty of content and product description like sizes, dimensions, colors and comparisons with other similar products. It must allow the customer to choose a product, get a clear pricing and shipping costs on the product, complete the transaction and get an order number, and/or invoice confirmation via email. Allow your customer to choose a shipping method. • You must tell the customer if the item is in stock or delivered against order. Ideally, you should have an email contact or live help if the customer has a question. Most importantly you must respond immediately! If you want to provide your own live chat and help desk services on your website, specialized softwares are available for purchase. • Be sure your customer service links are large and clearly marked, so your client does not have to dig around to find information. • Provide an ‘about us’ section or a section about your policies. If you have privacy statements and customer satisfaction policies, your customer will feel better about shopping in your store. • You probably want to have customer quotes and references on the storefront page, as well, to let your prospective client know that others are happy with your service. • Provide an FAQ with information about your return-back policies, guarantees, shipping prices and insurance charges if any. • If you are so inclined, you can offer a print catalogue if the customer prefers to order one from your storefront and shop in the privacy of their homes. • Do not annoy your customers by presenting products that are marked ‘sold’ or pages that say ‘under construction’ or ‘coming soon’. • Do add new content frequently, so your returning customers will not be bored by seeing the same products they saw four months ago. • If your site has got a date tag or has current references, be careful to change these references frequently so you don’t give the perception that nobody is attending or reading your site. Written by http://www.diyconservatories-and-windows.co.uk/ </div>

<p align=center>Article source: <a href="http://www.ArticlePros.com/computers_and_internet/Web-Hosting/article-88227.html">ArticlePros.com</a></p>
 
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		<p align=center><b>About the author</b></p>
		<p align=justify>DIY Conservatories http://www.diyconservatories-and-windows.co.uk/</p>
		<p align=left><a href="http://www.diyconservatories-and-windows.co.uk/" target="_blank" title="will open in new window" class=blue>http://www.diyconservatories-and-windows.co.uk/</a></p>				<p align=center><input type=button class=asubm value="Other articles by Neil Parnham" onclick="document.location='http://www.ArticlePros.com/author.php?Neil Parnham'" style="height:20px;cursor:hand"></p>
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