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Gurgaon – the BPO destination of India
Gurgaon – the BPO destination of India
Business process outsourcing (BPO) is the newest and the most rapidly developing industry in
India. With the opening up of Indian economy and scores of foreign investments in India, the
BPO industry has opened up doors for employment to the GenNext, transforming the economy of
India with better living standards. And if any place that has become synonymous to the BPO
industry in recent years is –Gurgaon,
the new-generation city of Haryana; also considered as the satellite city of Delhi.
According to a research on Offshore Competitiveness conducted by neoIT, an off-shoring
consultancy, Gurgaon which accounts for about 40 per cent of the BPO and ITES market has
been rated the best city for setting up software or BPO centre in India while Bangalore
comes a close second.
Gurgaon has evolved into a prime BPO and IT hub as companies seeking investment
opportunities for industries catering to outsourcing consider certain parameter before
considering carrying out operations from a certain city. These companies rate a city in
various vectors such as people, education system; and catalysts such as governmental
support, social and political stability, infrastructure and financials such as cost of
living and real estate prices. While
Gurgaon according to a survey gets a score of 100 on a scale of 120, Bangalore comes close
at 99.6.
India has seen the rapid emergence of a thriving BPO industry, which garnered revenues of up
to $1.4 billion in 2002. The industry is estimated to grow to $21-24 billion by 2008. And in
all this, statistics on the BPO industry, Gurgaon is definitely the prime destination more
and more companies setting up their operations in Gurgaon. Gurgaon hosts some of the major
giants in the outsourcing sector like Convergys, GE Capital International Services, IBM,
Global Vantedge, and Vertex to name a few. The latest entry in Gurgaon’s BPO market is
Fidelity Investments, the biggest mutual fund company in the United States, with assets
worth $800 billion under management. The BPO centre is expected to serve as the hub for all
of Fidelity Investments' international businesses.
The ongoing investments by the BPO sector in Gurgaon has not only brought about a boost in
the economy of the state of Haryana but has also changed the skyline of the city in the last
few years. With job opportunities at its prime, thanks to primarily the BPO and IT sector,
there is an ever increasing demand for housing facilities in the city and with a decent
pay-packet being offered by these companies, the standards of living has also risen. This
has consequently brought about an upward rise in the real estate sector–
both retail and commercial. The sprawling malls and sky-touching residential towers are the
witness to the positive impact of the BPO and IT industry in Gurgaon.
Source: http://www.ArticlePros.com/author.php?steven markig
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About the author
The ongoing investments by the BPO sector in Gurgaon has not only brought about a boost in
the economy of the state of Haryana but has also changed the skyline of the city in the last
few years. With job opportunities at its prime, thanks to primarily the BPO and IT sector,
there is an ever increasing demand for housing facilities in the city and with a decent
pay-packet being offered by these companies, the standards of living has also risen.
markigsteven@gmail.com
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